Refund policy
At Wristiz, we take pride in delivering premium quality timepieces. Your satisfaction is our priority.
Return Window We accept returns within 7 days of delivery. Items must be unused, in original condition, and in original packaging with all accessories included.
Eligible Returns
- Item received is damaged or defective
- Wrong item delivered
- Item significantly different from description
Non-Returnable Items
- Items used or worn
- Items without original packaging
- Sale or discounted items
- Items returned after 7 days
Refund Process Once we receive and inspect the returned item, we will notify you within 2-3 business days. If approved, your refund will be processed to your original payment method within 5-7 business days.
Exchange Policy We offer exchanges for defective or wrong items only. Contact us within 7 days of delivery.
How to Initiate a Return Contact us at: [wristizz@gmail.com] with your order number and reason for return.
Shipping Costs Return shipping costs are the customer's responsibility unless the item is defective or incorrect.